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Complaints procedure

Urban Dans Dagen is built on community, respect, and good vibes. If something felt off, whether it’s about safety, conduct, organization, or anything else, please speak up. Every complaint is taken seriously, handled with care, and kept confidential.

Submit your complaint

Send us an email describing what happened. Be as detailed as you’d like, including dates, locations, names (if applicable), and what outcome you’re hoping for. There’s no wrong way to write it, just be honest. All complaints go directly to Stichting Sample Culture. This is a separate foundation that handles complaints independently and confidentially. To help us handle your complaint as quickly as possible, try to include:

  • Your name and contact info (so we can follow up with you)
  • A clear description of what happened and when
  • Who was involved, if relevant
  • What you’d like to happen as a result of your complaint

Anonymous complaints are also accepted, but keep in mind we may have limited ability to follow up or take action without more context.

Send complaint

What happens next

Within 5 business days: You’ll receive a confirmation that your complaint has been received and is being reviewed.

Within 4 weeks: We’ll come back to you with a response or update. For more complex situations, we may need a little extra time and we’ll let you know.

Resolution: We’ll share our findings and any steps we’re taking. If you’re not satisfied with the outcome, we’ll discuss next steps together.

Urban Dansdagen

Confidentiality and fair treatment

Your complaint will only be shared with people who are directly involved in handling it. We treat everyone involved, including the person the complaint is about, with fairness and respect throughout the process.

We have a strict no-retaliation policy. Raising a complaint will never be held against you.

Sent complaint
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Frequently Asked Questions

First, make sure you have a day or weekend ticket. Once you’ve got that sorted, download the NewDance app and create a free account. In the app, you’ll find the Urban Dansdagen festival straight away. You’ll only see the programmes available for registration once you’re logged in to your account. Head over to our register page for the full explanation.

Children up to and including 5 years old get in for free and don't need a separate ticket. Just let the front desk know when you arrive at Parktheater and they'll get a stamp too.

No, theatre tickets are not included in a day or weekend ticket. These need to be purchased separately via the Parktheater website.

Urban Dansdagen is a three-day dance festival celebrating urban dance in all its forms. It connects the raw energy of the streets with the professional theater stage, featuring top-tier battles, performances, workshops, and discussions with artists from around the world.

That depends on the workshop. For Streetstyles 101, no dance experience is required whatsoever. These workshops are open to everyone, whether you're 10 or 80 years old. Just show up and have fun! For other workshops, some prior dance experience is recommended. We suggest checking the details of each individual workshop to find the best fit for your level.

A dynamic program of:

  • Dance battles featuring top international dancers
  • Experimental and theatrical performances blending urban dance with storytelling
  • Workshops for all levels, led by world-class artists
  • Networking opportunities for dancers, choreographers, and industry professionals

The festival is organized by Stichting Sample Culture (SSC), in collaboration with various partners such as Parktheater Eindhoven, Open Your Mind, and other international urban dance communities.

Absolutely! Urban Dansdagen is open to everyone, regardless of background, experience, or dance style. The festival promotes diversity and inclusion as core values.

There are several accommodations available in Eindhoven. Here are some options for you:   Closest to the Urban Dansdagen venue: Options near Eindhoven Central Station and in the city centre: Coming with a group? The festival location is easily accessible by public transport from all these accommodations.

Not at all! Urban Dansdagen is an international event and everything (workshops, battles and panel talks) is conducted in English. So no matter where you're from, you'll feel right at home. The only exception is G.E.A.R., where Dutch can come in handy. For everything else, English is all you need!

The festival will take place from May 22 to May 24, 2026, in Eindhoven, Netherlands. Events will be hosted at Parktheater Eindhoven.

Google maps location Urban Dansdagen: Park Theater Eindhoven Address location Urban Dansdagen: Parktheater Eindhoven Elzentlaan 50 5615 CN Eindhoven By public transport You can reach the Urban Dansdagen location from Eindhoven Central Station by bus. This will take about 10 minutes. There are several bus lines you can take:
  • Bus lines: 7, 11, 17, 317, 318, 407, 408
  • Bus stop: Parktheater, Eindhoven
You can use https://9292.nl/ to plan your public transport journey.  By bike It is also possible to rent a public transport bike at Eindhoven Central Station. From here it will take about 10 minutes to reach Parktheater Eindhoven. Here you can park your bike for free.   By car We advise you to park your car in one of the parking lots around the theater. Here we have some options for you: Paid parking is in effect daily between 9:00 and 21:00, also in the streets around the Parktheater. Payment can be made with a mobile parking app or pin (so not cash). Marked disabled parking spaces are available in front of the building of Parktheater for holders of a disabled parking card. Outside the marked spaces, in addition to the disabled card, a parking disc is also required with which you can stay for 3 hours. By plane When arriving at Eindhoven Airport you can take public transport to Eindhoven Central Station. There are two bus lines going to the city centre and will take about 20 minutes:
  • 401
  • 400 *This is a shuttle bus and goes directly to Eindhoven Central Station with only 2 intermediate stops
Transfer at Eindhoven Central Station to continue to Parktheater by bus

If you arrive at Schiphol Airport you can take the train to Eindhoven Central Station. This will take about 1:30 hours. You can plan your train journey here: https://www.ns.nl/reisplanner/#/
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